We are seeking a highly organised and proactive Office Manager to oversee the day-to-day operations of our small but expanding office. This is a varied and hands-on role, ideal for someone who thrives in a dynamic environment and enjoys taking ownership of multiple responsibilities.
Key Responsibilities:
- Maintain and improve office systems, documentation, and internal procedures
- Manage the day-to-day running of the office, ensuring a seamless, high-quality experience for everyone.
- Act as the primary point of contact for workplace-related needs, working with our Apprentice Office Administrator to resolve issues efficiently and effectively
- Oversee front office activities, including:
- Creating and processing customer orders
- Acknowledging orders promptly
- Preparing and issuing invoices
- Act as gatekeeper for incoming telephone calls, handling all calls in a professional and polite manner and directing or resolving queries appropriately
- Provide operational support across the business as needed
- Liaise with the Finance Executive on day-to-day financial administration, supporting collaborative working across functions
- Assist with HR and recruitment processes, including onboarding coordination
- Support diary management, meeting scheduling, and room bookings
- Act as a central point of contact for internal and external stakeholders
About You:
- Highly organised with strong attention to detail
- Able to prioritise and manage a varied workload with multiple priorities
- Confident communicator with a professional approach
- Proactive and solution-oriented mindset
- Experience in office administration or management preferred
- Comfortable using office systems and standard business software
- Knowledge of CRM systems and the Xero accounting system would be an advantage
What We Offer:
- A varied and engaging role within a supportive team
- Opportunity to shape and improve internal processes
- A collaborative and friendly working environment
If you’re someone who enjoys keeping things running smoothly and takes pride in being the backbone of a busy office, we’d love to hear from you.