Wireless Escalator Monitoring System

Wheel Hardness Monitoring System

Automated Monitoring​

Real-Time Alerts

Seamless Integration​

Reduced Maintenance​

Wheel Hardness Monitoring System

Introducing our revolutionary Wheel Hardness Monitoring System, designed to automate escalator safety by continuously monitoring wheel health, reducing maintenance costs, and ensuring passenger safety.

Rubber tyres on escalator wheels can crack and perish over time, potentially leading to steps sinking or collapsing, which poses significant safety risks. Manual inspections, typically conducted during overnight downtime, are arduous tasks for maintenance crews due to limited access and labour-intensive processes.

Ensure the smooth and safe operation of your escalators with the revolutionary Wheel Hardness Monitoring System. This automated solution, installed into the wheel tracks, measures the Shore hardness of each wheel as it passes, at daily or weekly intervals. The head withdraws at other times to prevent tyre wear.

Our system provides continuous monitoring without the need for escalator shutdowns or manual inspections, and will automatically deploy SMS and/or email alerts to key stakeholders when a rubber tyre needs to be replaced.

Monitoring System Equipment
Escalator System Installation
Wireless Escalator Monitoring System

Why Monitor Wheel Hardness?​

Monitoring the hardness of escalator wheels is essential for several reasons:


Escalator safety relies on the condition of the step wheels. Cracked or perished rubber tyres can lead to catastrophic failures, posing significant safety risks to passengers. By continuously monitoring wheel hardness, potential issues can be identified early, preventing accidents and ensuring passenger safety. This also helps to minimise downtime, reduces reactive maintenance costs, and extends the lifespan of escalator components.


Manual inspections require significant resources in terms of manpower and time. By automating the monitoring process, the need for manual tyre inspections is eliminated, resulting in substantial cost savings over time.


Continuous monitoring provides real-time insights into the condition of escalator wheels, enabling operators to optimise maintenance schedules and allocate resources more efficiently. This leads to improved operational efficiency and escalator performance.


Many regulatory standards and safety guidelines mandate regular inspections of escalator components, including wheel hardness. By implementing a comprehensive monitoring system, operators can ensure compliance with these regulations and avoid potential penalties.

Benefits of our automated Wheel Hardness Monitoring System​

Seamless Integration

Our system seamlessly integrates with existing escalator monitoring systems, allowing for centralised data management and streamlined maintenance operations. This integration enhances operational efficiency and simplifies the monitoring process for maintenance crews.

Real-Time Insights

By providing real-time insights into wheel health, our system enables informed decision-making and optimised maintenance schedules. This ensures that maintenance activities are performed when necessary, maximising escalator uptime and minimising disruptions to passenger flow.

Comprehensive Support

We offer comprehensive support from installation to ongoing maintenance, ensuring that our customers receive the assistance they need at every step of the process. Our expert support team is dedicated to ensuring the smooth operation of our system and maximising its benefits for our customers.

Why Choose Us?

Proven Technology​

Our system utilises advanced indentation-based technology, ensuring accurate and reliable measurements.

User-Friendly Design

Simple to install and operate, requiring minimal staff training.

Seamless Integration

Easily integrate with existing escalator monitoring systems for centralised data management.

Expert Support

We provide comprehensive support from installation to ongoing maintenance.

Remote Monitoring for Escalators

Additional Features​


Fully automated remote monitoring with immediate alerts, eliminating the need for physical access inside the escalator system.​


Pair with our SmartStep® system for a comprehensive approach to wireless escalator system monitoring.


Receive automated alerts when a tyre needs replacement, with unique step identification and customisable alert levels for proactive maintenance.​


Seamlessly integrates with our GDN® data portal for live data monitoring, historic data trending, and live alerts to stakeholders.​

A short introduction to SmartStep®

SmartStep® is a state-of-the-art in-service data logging system designed to oversee escalator operation in real-time.

This wireless-enabled system captures and reports potential issues while providing critical insights into escalator health, ensuring continuous monitoring without disruption to escalator operation.

With advanced technology integration and wireless connectivity, SmartStep® offers comprehensive monitoring, predictive maintenance, operational insights, and efficient maintenance, ultimately revolutionising wireless escalator condition monitoring and safety.

Take the next step towards safer Escalator operations.

Join the wheel revolution! Contact us and learn how the Wheel Hardness Monitoring System can help you achieve smoother, safer, and smarter escalator operations.

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